Privacy Policy

Introduction

Effective date: July 28, 2026

This Privacy Policy explains how Anubis Digital Solutions (“we,” “us,” “our”) collects, uses, and shares information when you visit our website or use our services.

We are committed to protecting the personal information you share with us. This Policy describes the types of information we may collect, the purposes for which we use it, and the choices available to you. If you do not agree with how we handle information, please do not provide it to us.

“Personal information” means information that can identify you directly or indirectly. Where required by law, we also specify the legal basis that applies to our processing.

Information We Collect

We collect information in several ways—when you provide it directly, when you interact with our website or services, and when information is generated automatically through your use of the site.

We may collect:

• Information you provide: name, email, phone number, company details, and any message content you submit through forms, email, or other communication channels.
• Service/project information: requirements, files, documents, and other materials you upload or share to help deliver our services, respond to requests, and provide support.
• Usage and device information: IP address, browser type, operating system, pages viewed, referral/exit pages, approximate location (derived from IP), and timestamps.
• Cookies and similar technologies: identifiers and preferences used to remember settings, understand engagement, and measure performance of website features.

If you contact us, we may retain the information you send so we can respond, provide services, and improve our support processes.

How We Use Your Information

We use information to operate our website, deliver our services, and support business operations. The specific purposes may vary depending on how you interact with us.

We use information to:

• respond to inquiries and provide requested services or information,
• manage projects, contracts, billing, invoicing, and support (including communicating about progress or updates),
• improve website performance, usability, and user experience,
• conduct security, fraud prevention, and risk management (including detecting misuse or unauthorized access),
• send marketing communications (where permitted) or promotional messages you choose to receive,
• measure and analyze website and marketing performance to understand what content and campaigns are most effective,
• comply with legal obligations and respond to lawful requests from authorities.

We generally avoid using personal information for unrelated purposes. Where a use is not compatible with the purposes described here, we will take steps required by applicable law.

Marketing and Advertising

We may use information to provide marketing-related services, such as sending updates about our offerings and communicating promotions or announcements that may be relevant to you.

Where permitted by law, we may also use tracking technologies to understand how visitors interact with our website and campaigns, so we can tailor content and measure effectiveness.

You can typically opt out of marketing communications using the unsubscribe link (if provided) or by contacting us using the details in the “Contact Us” section.

Tracking Technologies We Use

We may use cookies, pixels, and similar technologies to collect information about how you use our website. These tools help us understand which pages are popular, how visitors navigate, and where improvements may be needed.

We may use:

• Google Analytics for performance measurement and traffic analysis,
• Microsoft Clarity to understand how users engage with pages and to help improve UX,
• Social media pixels/tags to measure campaign performance and, where applicable, build audience insights,
• Custom tracking scripts to support specific website functions or analytics needs.

The exact cookies or tracking scripts used can vary depending on the page and your cookie settings. For more details, review our Cookie Policy.

Legal Basis for Processing

Depending on where you live, the law may require us to rely on a specific legal basis for how we process personal information. Where applicable, we process personal information based on:

• Contractual necessity: to perform obligations under a contract or take steps before entering into one,
• Legitimate interests: to run our business, improve our website, and protect against fraud (balanced against your rights),
• Consent: where required by law (for example, for certain cookies or marketing activities),
• Legal obligations: to comply with applicable laws and regulations.

If you have questions about the legal basis applicable to a specific processing activity, contact us using the details in the “Contact Us” section.

How We Share Information

We do not sell your personal information. We may share personal information when necessary to provide services, support our operations, or comply with legal obligations.

• Service providers: vendors that help us deliver services, host our website, or provide analytics and support.
• Analytics/advertising platforms: companies that assist with measuring performance and campaign effectiveness.
• Professional advisors: auditors, legal counsel, or other advisors when needed for business purposes.
• Authorities when required by law: if we are legally obligated to disclose information or to respond to lawful requests.

When we share information with service providers, we generally require them to protect personal information and use it only for the purposes we authorize.

International Data Transfers

Some of the service providers and analytics tools we use may process information in countries other than the country where you live. This means your data may be transferred and processed internationally.

Where required by applicable law, we implement appropriate safeguards for international transfers. These safeguards may include contractual protections designed to help protect personal information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

• For delivering services and support, including responding to inquiries and providing project updates.
• For marketing and analytics needs, such as maintaining performance records and improving our website.
• For legal and recordkeeping requirements, including resolving disputes, enforcing agreements, and complying with regulations.

When information is no longer needed, we take steps to delete, anonymize, or securely dispose of it in accordance with our internal policies and applicable law.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

If you believe your account or data may have been compromised, contact us promptly so we can investigate.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information. These rights may include requesting access, correction, deletion, or other actions.

• Access your personal data
• Correct inaccurate or incomplete personal data
• Request deletion or restriction of processing
• Object to processing in certain circumstances
• Withdraw consent where processing is based on consent
• Control cookies through browser settings

If your request relates to refunds or cancellations, please review our Refund Policy.

To exercise your rights, contact us using the details in the “Contact Us” section. We may need to verify your identity before responding, where legally permitted.

Cookies and Consent

You can control cookies through:

• your browser settings,
• any cookie consent tool on our website.

Cookie consent may affect how our website functions and which analytics or marketing features are enabled. Depending on your settings, some cookies may still be necessary for core website functionality.

For full details on the cookies we use, why we use them, and how you can manage them, please review our Cookie Policy.

Disabling cookies may affect website functionality and the quality of analytics.

Children

Our website and services are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or how we operate our website and services.

When we make changes, we will update the “Effective date” shown above. Your continued use of the website after changes become effective means you agree to the updated Policy, unless applicable law provides otherwise.

Contact Us

If you have questions about this Policy, want to exercise your rights, or need to request information, please contact us by email at:

care@anubisds.com

Include details about your request and, where applicable, any information that helps us verify your identity so we can respond as quickly as possible.